According to the hostel status stated next to the room type, all guests and the room fee for the selected night are included in the price. Our prices also include vat and other taxes.

There is no need for a credit card for your last minute booking with same day check-in in almost all of the properties. Even if you have chosen a paid stay at the hotel for your future bookings, a credit card is required to guarantee the booking. However, in many hotels, it is possible to guarantee the booking by bank transfer instead of a credit card.

When you complete the booking process, you will see the confirmation page. This page displays all of your booking information, including your booking number and pin code. You can also access this confirmation page from the membership section in the upper right corner. You will also be sent a confirmation e-mail containing all your booking information.

The PIN code is a 4-digit number found on your booking confirmation. This number allows you to see your booking details together with your booking number, you can view your booking from the manage booking section in the upper right corner or the manage an existing booking section at the bottom of the page, send the confirmation to a friend or yourself again, change or cancel. We recommend that you keep your pin code confidential.

By entering your dates of stay in the search engine, you can see the prices of the available rooms next to the room types.

Otelz.com will never charge your credit card. If you choose an accommodation with the phrase pay early, the accommodation properties may charge the total amount to your credit card at a later date after booking. When you choose an accommodation with a pay at hotel statement, you make the payment when you arrive at the hotel.

Yes. If you have entered information about your child during your booking, the property provides an extra bed or baby cot. All your children, whose information is entered correctly at the time of booking, are included in the price.

If you have not chosen an early payment accommodation, you can make the payment on the day you arrive at the property with the card you entered during the booking or with another card valid at the property. It is possible to make the payment in cash.

Of course, this is an easy process. You have the right to cancel or change your booking from the Manage Booking Page. However, we recommend that you do not forget to check the property's cancellation policy before making any changes to your booking. Different cancellation policies may apply for non-refundable rooms and other special offers. Room-specific cancellation information is shown next to the room type.

All information of the hotel, including phone and e-mail address, is stated in the booking confirmation, confirmation e-mail and in the My bookings section.